£1 per minute landline calls!

(24-01-2011 23:26 )kissit Wrote:  

(24-01-2011 18:31 )docutech Wrote:  Ok no probs is this 'new area' likely to incorporate a reduced rates inniative for regular callers ? or will it just concentrate on sprucing up the website making it more user friendly and imformative.

I haven't decided how best to offer regular callers reduced rates, if you've got a preference then let me know. However, regular callers won't be disappointed.

Not sure how practical these things are to set up, but I suppose the simplest way to my mind is for a guy to pay a set amount each month etc to join the 'VIP' club and then as a reward get reduced call rates when / if he rings up.

While Its not so much a club etc but as mentioned elsewhere I do think Elite's service via their website where a guy has the option of paying by credit card to get a reduced rate is a good one and its non committal.

Appreciate things are not so black & white but like in any business I think companies need to keep their bread & butter regulars happy when times are hard ...if you excuse the pun.