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Problem with registration step4

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hjklo1 Offline
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Post: #1
Problem with registration step4
Hi all!

I have a problem with registration on televisionx.When i put my zipcode and click "find address"button in step4 with Paypal payment,the loading for find the address is infinite...whats the problem??thx!Smile
(This post was last modified: 21-09-2015 02:12 by hjklo1.)
21-09-2015 02:12
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modelflat Offline
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Post: #2
RE: Problem with registration step4
If it's Television X, they might be able to help if you contact them, if you haven't tried already.

Address I've seen is
support (at) televisionx.com

http://www.televisionx.com/contactus/

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21-09-2015 02:29
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hjklo1 Offline
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Post: #3
RE: Problem with registration step4
I tried writing assistance but had no answers ...someone had the same problem??
03-10-2015 17:08
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M-L-L Offline
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Post: #4
RE: Problem with registration step4
Smile Is there any option given to enter your address manually instead ?

(I've found that usually works when automated address finders don't : usually the main thing that matters is that the address you give matches the address details already on file with whatever company/card provider you're going to be using for payment ?)
03-10-2015 18:55
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hjklo1 Offline
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Post: #5
RE: Problem with registration step4
I insert my zip code manually (for example "1234"),but when i click the button "find address" the loading is infinite :(The zip code is the same of my card provider
(This post was last modified: 03-10-2015 23:50 by hjklo1.)
03-10-2015 23:49
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elgar1uk Offline
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Post: #6
RE: Problem with registration step4
If the automatic address finder doesn't find your address there is usually an option below to enter it manually, as M-L-L said. So if the address finder isn't working you can normally skip it anyway and enter the address yourself. Also, if there's a country field, make sure you have filled that correctly, because if the wrong country is entered or no country is entered those automatic address finders don't ever find the address.
04-10-2015 04:02
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hjklo1 Offline
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Post: #7
RE: Problem with registration step4
[Image: th_959717552_Imm23_123_31lo.jpg]

If i insert my address manually and click on "verify and proceed" does not go forward and appears a messagge. In the pic there is an example but in reality i put my real address name etc...HuhHuhHuh
04-10-2015 16:04
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SecretAgent Offline
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Post: #8
RE: Problem with registration step4
You mention zip code & the site asks for post code which is a British term. Are you by any chance in America & the site only accepts British registrations. (Probably total bollocks this but thought I'd put it out there!)
04-10-2015 16:25
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hjklo1 Offline
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Post: #9
RE: Problem with registration step4
I am European...then only British users can register???
04-10-2015 16:51
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skully Offline
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Post: #10
RE: Problem with registration step4
I couldn't see anything in the FAQ's relating to location other than the tv subscription section. It would be odd if they didn't accept international subscriptions to the website, all I can suggest is to have a look through these and see if you can spot anything that may help.

http://www.televisionx.com/webfaq/
http://www.televisionx.com/webterms/

Ad eundum quo nemo ante iit.
Tha thu 'nad fhaighean.
04-10-2015 17:16
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